The concept of a "one stop shop" or "health services mall" was something that had been discussed by community leaders for a number of years. The idea was to bring together various non-profit agencies with similar clientele under one roof to better serve Kosciusko County residents and minimize the need for them to travel to several locations to access needed health programs and services.
In 2007 the Board of Directors of K21 Health Foundation made a commitment to fully fund the construction of the $5 million K21 Health Services Pavilion. Working with the boards and Executive Directors of the proposed tenants, the building was designed to address the specific needs of each organization within their individual offices plus several shared common areas available for use by all, including lobby, restrooms, and conference rooms.
Since its grand opening in the spring of 2009, the Health Services Pavilion agencies have seen an increase in the numbers of clients using their services, along with an increased ability to easily refer clients to other programs for which they may be eligible, simply by contacting other organizations in the building. The building is governed by its own Board of Directors made up of representatives from each tenant agency, and a few at-large community leaders, which allows every organization to have an influence and responsibility to ensure that the K21 Health Services Pavilion remains successful in the community and to the people served.